Email Migration 2017

These articles are from https://it.arizona.edu/uaconnect365-migration-instructions

Device migration:

Mobile - Other Email Apps

Some email apps will automatically reroute to find your account in its new location the next time you open them, including the email apps built in to many mobile devices. However, you will need to generate an app password to use as the password (app password generator | app password instructions). 

If your email software of app does not automatically reroute, you will need to make a one-time change to the account settings and generate an app password (app password generator | app password instructions). Print out and keep handy the settings instructions at UAConnect365 Mobile Settings.

If you experience issues after following the instructions, check the Troubleshooting page.

 

Setup and Login

  NetID password and NetID+ App Password (instructions) Settings
Outlook 2016 X   Autodiscover
Outlook 2013 w/registry edit   Autodiscover
Outlook 2010, 2011 for Mac, unupdated 2013   X Use IMAP settings (instructions)
Thunderbird   X Use IMAP settings (instructions)
OSX (Apple Mail)   X Exchange setup (instructions)
iOS Mail   X Exchange setup (mobile instructions)
Android Mail   X Remove existing, and create an "Microsoft Exchange ActiveSync" or "Exchange and Office 365" account, if available (mobile instructions)
Samsung Mail   X Autodiscover
Gmail Mobile App   X Autodiscover
Outlook for Android and iOS X   Delete and create an "Office" account (mobile instructions)
Nine for Android X   mobile instructions
Office 365 (portal.office.com)     N/A
Gmail online   X

POP3

 

Outlook Web Application (OWA) Online Mailbox

  • Log in to Office 365 at http://portal.office.com. (If you log in to email.arizona.edu, you will get the redirect link.)

  • Click on the Mail tile. Outlook online will launch in a new tab.

    • The first time Outlook launches, it will ask you to choose your time zone. Set it to "Arizona" before continuing to your mailbox.
  • If you experience issues after following the instructions, check the Troubleshooting page.